Iphone Knowhow ...

Tips & FAQ

The following are questions that customers often have, the first question is most common

Frequently Asked Questions

How long will my repair/service take?

We repair most faults the same day, . If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your iPhone can be and we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will always offer you a fixed price for the repair, for example if your iPhone screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge for part and labour, we don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

Why would I want to use you when I could go to a big brand high street store.

Offering a personal service is top of our list; we come to you at home and work no big brands offer that kind of servie. You will speak directly to the person working on your iPhone so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

Can you replace cracked/damaged screens?

Absolutely, we repair screens daily 95% of our work are new replacement screens, all the time and it’s much cheaper than buying direct from Apple. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!

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